Maintenance Manager

About The Aerial, BVI 

The Aerial is a transformational, all-inclusive private island resort in the British Virgin Islands (BVI) serving as an incubator for positive transformation. By bringing together the BVI’s unparalleled beauty and the elements of wellness that elevate the mind, the body, and the spirit, The Aerial has become a space for healing, miracles and breakthroughs winning Forbes Top Wellness Resort in the Caribbean the last two years in a row. www.AerialBVI.com 

The Aerial, BVI is a 45-acre island that accommodates up to 30 guests in 15 gorgeous rooms and residences and hosts several beautiful shared spaces including our Salt Water Infinity Pool, Yoga Balance platform, BVI Stronger Outdoor Gym, Watersports Cabana and Beach Lounge, Fellowship Dining Hall, Mindfulness Beachside Spa, Redemption Ranch and island hiking trails, as well as plenty of sun-drenched nooks around the island. 

We’re looking for driven and impactful self starters who want to use their skills to be a force for good! Everything we do, from the smallest task to every guest interaction, is in service of our mission to help people heal. By helping us provide an elevating experience for our world-changing clientele and their causes, you will be part of an incredible international movement. 

Responsibilities: 

The Maintenance Manager is responsible for the overall management of the day-to-day operational aspects of the island’s maintenance team. They are a problem solver and passionate about finding solutions to ensure the guests are safe and comfortable during their stay.  They are responsible for the proper maintenance of the island’s, engineering facilities, all electrical and mechanical equipment, kitchen equipment, controls, fire safety systems, all kitchen areas, back of house and communal areas, gym and spa back of house facilities, interior and exterior of the entire island and other items pertaining to the operation of the island. They will establish and supervise preventative maintenance programmes for areas of responsibility, and to oversee contractor projects when external assistance is required for maintenance and project purposes.  They are also responsible for ensuring that the cost of work carried out by the department is contained within the appropriate budget, and will take responsibility for the employment of contractors and their compliance to the island rules and regulations while performing repairs and maintenance work. The Maintenance Manager is also responsible for providing a 7-day per week shift schedule for the maintenance team and the on-call schedule as well as helping to prep for any natural disasters such as hurricanes etc. 

Qualifications / Experience:

• Relevant trade qualifications from an accredited organisation/agency
• 5 Years experience working as a manager in a 5-star establishment
• Previous experience working as a Maintenance Manager or in a similar role
• Both hands-on and administrative experience and experience overseeing projects in the maintenance field
• Experience managing maintenance management systems, maintenance schedules and building handbooks for internal reference
• Able to read and oversee the implementation of MEP drawings
• Able to provide reports and updates as projects develop
• Able to explain issues and resolutions in layman terms to island owner and General Manager when required
• Demonstrate Preventive Maintenance experience
• Clean driver’s licence (BVI driver’s licence needs to be in place by end of probation period)
• Experience working at a remote/self-sufficient property, working with all aspects required to run a property a plus
• Working in a company with focus on health/wellness/nutrition is a plus
• Previous experience working in a Caribbean environment is a plus

We’re looking for:

• A LEADER that is extroverted, fun and highly motivational to other  team players 
• High degree of attention to detail
• Resourceful approach with the ability to troubleshoot when necessary & performing gracefully under pressure
• Forward-thinker with an innovative approach to problem-solving
• Organised and able to plan and manage complex logistical challenges
• Passion and pride in their work
• Able to work with and accommodate different cultures
• Socially confident, excellent communicator with professional guest service skills
• High sense of responsibility with regard to safety issues
• Passion for a healthy lifestyle and keen to learn about health and wellness
• “Find a way attitude,” not “Find an excuse.”

What we do NOT Tolerate:

• Bad attitude
• Crap talking/Complaining
• Putting in the minimum
• Drama of any sort
• Blameing
• Drugs of any kind
• Lying of any kind

Package & Benefits: 

• Minimum 12-month contract (subject to work permit approval if required)
• Island service charge and gratuities (at guest discretion)
• 15 days paid holiday per year and 14 BVI public holidays 
• Healthy meal provided for while on shift
• Private Medical coverage in the BVI
• Live in Role (right near the Island)
• Round-trip airfare is included as part of the agreement. However, if the contract is not completed, the return flight will become the responsibility of the employee and will be charged at their own expense.
• …and being part of an incredible and inspiring environment that is changing the world for the better~!!